Business Process Outsourcing

STAPS is a global Business Process Outsourcing (BPO) Company based in Texas, USA. STAPS understand today’s business challenges and our qualified and experienced team are sourced and trained to continue to think outside the box, increase performance, deliver premium service and reduce SLA to our customer.

STAPS provide services such as Business Process Consulting, Data Entry, Call center, Account Servicing, Quality Assurance Review and more.

Business Process Consulting

STAP works with you to analyze your current process and workflow to identify an opportunity for improvement to redesign the workflows within and between enterprises to optimize end-to-end processes and automate or provide a cost-effective solution for non-value-added tasks.

Data Entry

STAPS takes written information from forms, applications, or company files and enter or update the information into computer system databases, or applications for the business. STAPS handles letters, documents, and mailing lists and heavy emphasis on numerical data entry, such as accounting, banking, and mortgage, or loan information, human resources, and healthcare.

Call center

STAPS’ call center agents communicate with customers on behalf of businesses or clients. STAPS offers telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services and more.

Account services

Does your company have customer accounts that need to be managed, updated and monitored? STAPS offers low priced and experienced staff that will monitor your accounts, make necessary updates and even reach out to them to make sure your customers receive the quality service they deserve.

Quality Assurance Review

STAPS can assist you with your QC or QA review to make sure the procedure a department has in place to mitigate the risk and fraud are followed.